Assist in the administration and coordination of the district benefits and wellness programs.  Assist staff in enrolling, updating, and understanding the available benefits.  Ensure efficient operation of the Benefits Department and provide clerical services for office staff.

Education/Certification:

High school diploma or GED

Some college preferred

Special Knowledge/Skills:

Bilingual (English/Spanish) preferred

Knowledge and administration of employee benefit programs including COBRA and HIPAA

Knowledge of planning, coordinating, and conducting a diversified wellness program

Ability to interpret and disseminate insurance information to individuals and groups

Ability to reconcile employee benefit deductions, identify discrepancies, and coordinate with Payroll to ensure accurate and timely payroll processing

Knowledge of basic accounting principles

Ability to maintain a high level of confidentiality

Excellent written and oral communication and interpersonal skills

Strong attention to detail

Proficient in Excel, Microsoft Word, and various other web-based applications including the ability to learn proprietary software used by Frisco ISD

Excellent organization, communication, public relations, and interpersonal skills

Clerical training and file maintenance skills

Ability to work cooperatively in a team environment

Ability to prioritize workflow and work well under time constraints and with interruptions

Experience:

Minimum of 2 years of experience in benefits administration, payroll, accounting, administrative support, or a closely related field preferred

Benefits Administration:

Assist in the administration of employee benefit programs including but not limited to health, dental, vision, life, disability, legal, hospital indemnity, critical illness, cancer AD&D, and flex and HSA plans.

Plan, develop, implement, evaluate, and maintain districtwide wellness initiatives and programs.

Assist in employee communications about wellness programming.

Address employee inquiries and complaints, ensuring quick, equitable, and courteous resolutions.

Reconcile monthly billings.

Act as a liaison between employees and insurance carriers.

Meet required deadlines for enrollment and change of status situations.

Resolve administrative problems with insurance carriers.

Assist with open enrollment needs including Benefit Guides, email communications, postcard reminders, and campus/supervisor report notifications.

Assist in the opening and processing of leave.

Work closely with Human Resources and Payroll Specialists.

Clerical Support:

Serve as initial point of contact for the Benefits Department.

Coordinate telephones and appropriately route incoming calls.

Prepare written correspondence, forms, or reports.

Schedule meetings and appointments including training room reservations.

Manage office supply needs including personalized envelopes and certified mail supplies.

Monitor and update Employee Resource Center with new and/or updated documents.

Process all outgoing mail.

Sort and distribute incoming mail.

Scan and upload documents to required storage systems.

Other:

Work effectively as a team member for the benefit of the organization.
Participate in relevant meetings and workshops as requested.

Perform other duties as assigned or in the best interests of the department.

Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District.

Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all.  Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve.

Mental Demands/Physical Demands/Environmental Factors:
Maintain emotional control under stress.  Work with frequent interruptions.  Repetitive hand motions including prolonged keyboarding and use of mouse.  Prolonged sitting.  Occasional light lifting and carrying (less than 15 pounds).

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services.